Cancellation Policy

At AVVAs Stays, we strive to provide our guests with a comfortable and flexible booking experience. This Cancellation & Refund Policy explains the terms under which you may cancel your booking and how refunds are processed.

1. Reservation & Payment

All bookings are confirmed only upon receipt of the full payment or the advance amount specified at the time of booking.
Payments can be made via our website, bank transfer, UPI, or authorized third-party booking partners.

2. Cancellation Policy

a. For Direct Bookings (via AVVAs Stays website or phone/email)

We operate on a credit policy for cancellations, meaning your applicable amount will remain as credit for up to six months from the original booking date.

Please note:

There are no cash or bank refunds for bookings.
20% of the total booking amount is always non-refundable.
Cancellation before 30 days of check-in: 80% credit (80% of the booking amount)
Cancellation between 16 – 30 days of check-in: 75% credit
Cancellation between 15 – 8 days of check-in: 50% credit
Cancellation within 7 days of check-in: No credits

Additional Terms:

Credits can be used for a single future booking within six months of the original booking date.
Credits are transferable to friends or family.
Credits must be utilized in one transaction and are applicable only on stays (not on meals).
Any unused credit after six months will lapse.
If future stay tariffs are higher, the guest must pay the difference.
Future booking will be confirmed upon 50% advance payment.

b. For Bookings Made Through Third-Party Platforms

If you booked through websites like Airbnb, Booking.com, or MakeMyTrip, their cancellation policies will apply. Please refer to their respective terms for refunds and processing timelines.

3. No-Show Policy

If you do not arrive on the scheduled check-in date and have not informed us in advance, the entire booking amount will be forfeited.
The booking will be automatically cancelled after the first night of no-show.

4. Early Check-Out / Shortened Stay

If you decide to leave before your scheduled check-out date, no refund will be provided for unused nights.
In exceptional cases (medical emergency, natural disaster, etc.), management may consider a partial refund at its sole discretion.

5. Modifications & Date Changes

Date changes are subject to room availability and rate differences.
If the modified booking rate is higher, the guest must pay the difference.
Cancellations after modification will follow the original booking’s cancellation policy.

6. Force Majeure (Unforeseen Circumstances)

If a booking must be cancelled due to events beyond our control – such as natural disasters, government restrictions, pandemics, or road blockages – AVVAs Stays will:

Offer to reschedule your booking without extra cost, or
Provide a credit voucher valid for a future stay within 6 months.

7. Contact for Cancellations & Refunds

To cancel or modify your reservation, please contact us at:

📩 avvas.stays@gmail.com
📞 +91 8130911190