Terms of Use

Effective Date: 10 November 2025

Welcome to AVVAs Stays (referred to as “we,” “us,” “our,” or “the Company”). By accessing and using our website, www.avvasstays.com (the “Site”), including our online booking platform and related services, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully before using the Site.

1. Acceptance of Terms

By visiting, browsing, or booking through the Site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use this Site.

2. Services

AVVAs Stays provides online booking and hospitality management services for its boutique properties located in Bir, Himachal Pradesh. These include:

The Winter Courtyard by AVVAs Stays
The Jungalow by AVVAs Stays
The Attic Library by AVVAs Stays

(Collectively referred to as “Properties”).
All bookings made through the Site are subject to availability, confirmation, and applicable terms and policies.

3. Eligibility

You must be at least 18 years old to make a booking. By using this Site, you represent that you are legally capable of entering into binding agreements.

4. Booking and Payment

All reservations must be made using accurate and complete information.
Payment terms, cancellation policies, and deposit requirements will be stated at the time of booking.
All applicable taxes, including GST as per Government of India regulations, will be reflected in your invoice and final payment amount.
AVVAs Stays reserves the right to cancel or refuse any booking that appears fraudulent, incomplete, or in violation of these terms.

5. Cancellations and Refunds

Cancellations and refund eligibility depend on the specific policy stated during booking. Guests are advised to review the cancellation terms before confirming reservations. Refunds, if applicable, will be processed within a reasonable timeframe using the original payment method.

6. Guest Responsibilities

Guests are responsible for:

Providing accurate personal and payment information
Complying with property rules and check-in/check-out procedures
Respecting local regulations, quiet hours, and the privacy of other guests

Damage or misbehavior may result in additional charges or booking termination.

7. Intellectual Property

All content on this Site (including text, images, graphics, logos, and design) is the property of AVVAs Stays or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or distribute any content without prior written consent.

8. User Conduct

You agree not to:

Use the Site for unlawful, misleading, or fraudulent purposes
Attempt to interfere with the website’s operation or security
Submit false or defamatory information

9. Third-Party Links

The Site may contain links to third-party websites, including payment gateways or partner booking platforms. AVVAs Stays is not responsible for the content, services, or policies of such websites.

10. Disclaimers

The website and its services are provided on an “as is” and “as available” basis. While we strive for accuracy, AVVAs Stays makes no warranties regarding the completeness, reliability, or availability of content or services.

11. Limitation of Liability

AVVAs Stays shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Site, including failed bookings or loss of data.

12. Indemnification

You agree to indemnify and hold harmless AVVAs Stays, its owners, employees, and affiliates from and against any claims, damages, or losses arising from your violation of these Terms or misuse of the Site.

13. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Himachal Pradesh.

15. Changes to Terms

AVVAs Stays reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Site after such changes implies your acceptance of the updated Terms.

16. Contact Us

For questions or concerns regarding these Terms, please contact:

AVVAs Stays

Bir, Himachal Pradesh, India

Email: avvas.stays@gmail.com

Phone: +91 8130911190